Hello, I am getting an error message when trying to install SQL 2016 Standard. The error message points to a missing dll file. The machine is a Dell 3050 running Windows 10 Pro. What am I missing? This is the log file:
Overall summary:
Final result: Failed: see details below
Exit code (Decimal): -2068052293
Start time: 2019-06-26 14:16:52
End time: 2019-06-26 14:24:19
Requested action: Install
Setup completed with required actions for features.
Troubleshooting information for those features:
Next step for SQLEngine: Use the following information to resolve the error, and then try the setup process again.
Next step for Browser: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Next step for SNAC: Use the following information to resolve the error, and then try the setup process again.
Next step for SNAC_SDK: Use the following information to resolve the error, and then try the setup process again.
Machine Properties:
Machine name: BACKOFFICE
Machine processor count: 4
OS version: Microsoft Windows 10 Pro (10.0.17763)
OS service pack:
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID Feature Language Edition Version Clustered Configured
Package properties:
Description: Microsoft SQL Server 2016
ProductName: SQL Server 2016
Type: RTM
Version: 13
Installation location: C:\SQLServer2016Media\Evaluation_ENU\x64\setup\
Installation edition: Standard
Slipstream: True
SP Level 2
Product Update Status:
Success: KB 4052908
Product Updates Selected for Installation:
Title: Microsoft SQL Server 2016 with SP2
Knowledge Based Article: KB 4052908
Version: 13.2.5026.0
Architecture: x64
Language: 1033
Update Source: Slipstream
User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: false
AGTSVCACCOUNT: NT Service\SQLAgent$MSALE
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Manual
ASBACKUPDIR: Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: Config
ASDATADIR: Data
ASLOGDIR: Log
ASPROVIDERMSOLAP: 1
ASSERVERMODE: MULTIDIMENSIONAL
ASSVCACCOUNT: <empty>
ASSVCPASSWORD: <empty>
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: <empty>
ASTELSVCACCT: <empty>
ASTELSVCPASSWORD: <empty>
ASTELSVCSTARTUPTYPE: 0
ASTEMPDIR: Temp
BROWSERSVCSTARTUPTYPE: Automatic
CLTCTLRNAME: <empty>
CLTRESULTDIR: <empty>
CLTSTARTUPTYPE: 0
CLTSVCACCOUNT: <empty>
CLTSVCPASSWORD: <empty>
CLTWORKINGDIR: <empty>
COMMFABRICENCRYPTION: 0
COMMFABRICNETWORKLEVEL: 0
COMMFABRICPORT: 0
CONFIGURATIONFILE: C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20190626_141636\ConfigurationFile.ini
CTLRSTARTUPTYPE: 0
CTLRSVCACCOUNT: <empty>
CTLRSVCPASSWORD: <empty>
CTLRUSERS: <empty>
ENABLERANU: false
ENU: true
EXTSVCACCOUNT: <empty>
EXTSVCPASSWORD: <empty>
FEATURES: SQLENGINE
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME: <empty>
FTSVCACCOUNT: <empty>
FTSVCPASSWORD: <empty>
HELP: false
IACCEPTROPENLICENSETERMS: false
IACCEPTSQLSERVERLICENSETERMS: true
INDICATEPROGRESS: false
INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR: <empty>
INSTANCEDIR: C:\Program Files\Microsoft SQL Server\
INSTANCEID: MSALE
INSTANCENAME: MSALE
ISSVCACCOUNT: NT AUTHORITY\Network Service
ISSVCPASSWORD: <empty>
ISSVCSTARTUPTYPE: Automatic
ISTELSVCACCT: <empty>
ISTELSVCPASSWORD: <empty>
ISTELSVCSTARTUPTYPE: 0
MATRIXCMBRICKCOMMPORT: 0
MATRIXCMSERVERNAME: <empty>
MATRIXNAME: <empty>
MRCACHEDIRECTORY:
NPENABLED: 0
PBDMSSVCACCOUNT: <empty>
PBDMSSVCPASSWORD: <empty>
PBDMSSVCSTARTUPTYPE: 0
PBENGSVCACCOUNT: <empty>
PBENGSVCPASSWORD: <empty>
PBENGSVCSTARTUPTYPE: 0
PBPORTRANGE: <empty>
PBSCALEOUT: false
PID: *****
QUIET: false
QUIETSIMPLE: false
ROLE:
RSINSTALLMODE: DefaultNativeMode
RSSHPINSTALLMODE: DefaultSharePointMode
RSSVCACCOUNT: <empty>
RSSVCPASSWORD: <empty>
RSSVCSTARTUPTYPE: Automatic
SAPWD: *****
SECURITYMODE: SQL
SQLBACKUPDIR: <empty>
SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS
SQLSVCACCOUNT: NT Service\MSSQL$MSALE
SQLSVCINSTANTFILEINIT: false
SQLSVCPASSWORD: <empty>
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: BACKOFFICE\QCR
SQLTELSVCACCT: NT Service\SQLTELEMETRY$MSALE
SQLTELSVCPASSWORD: <empty>
SQLTELSVCSTARTUPTYPE: Automatic
SQLTEMPDBDIR: <empty>
SQLTEMPDBFILECOUNT: 4
SQLTEMPDBFILEGROWTH: 64
SQLTEMPDBFILESIZE: 8
SQLTEMPDBLOGDIR: <empty>
SQLTEMPDBLOGFILEGROWTH: 64
SQLTEMPDBLOGFILESIZE: 8
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
SUPPRESSPRIVACYSTATEMENTNOTICE: false
TCPENABLED: 1
UIMODE: Normal
UpdateEnabled: true
UpdateSource: Slipstream
USEMICROSOFTUPDATE: false
X86: false
Configuration file: C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20190626_141636\ConfigurationFile.ini
Detailed results:
Feature: Database Engine Services
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Native Client Access Component
Component error code: 1723
Component log file: C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20190626_141636\sqlncli_Cpu64_1.log
Error description: There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=13.0.5026.0&EvtType=sqlncli.msi%40RollbackCleanup%401723
Feature: SQL Browser
Status: Failed: see logs for details
Reason for failure: An error occurred during the setup process of the feature.
Next Step: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Component name: SQL Server Browser
Component error code: 0x84BB0001
Error description: SQL Server Browser configuration for feature 'SQL_Browser_Redist_SqlBrowser_Cpu32' was cancelled by user after a previous installation failure. The last attempted step: Starting the SQL
Server Browser service 'SQLBrowser', and waiting for up to '900' seconds for the process to complete. .
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=13.0.5026.0&EvtType=0x4F9BEA51%400xD3BEBD98%401211%401&EvtType=0x4F9BEA51%400xD3BEBD98%401211%401
Feature: SQL Writer
Status: Passed
Feature: SQL Client Connectivity
Status: Failed: see logs for details
Reason for failure: An error occurred during the setup process of the feature.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Native Client Access Component
Component error code: 1723
Component log file: C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20190626_141636\sqlncli_Cpu64_1.log
Error description: There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=13.0.5026.0&EvtType=sqlncli.msi%40RollbackCleanup%401723
Feature: SQL Client Connectivity SDK
Status: Failed: see logs for details
Reason for failure: An error occurred during the setup process of the feature.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Native Client Access Component
Component error code: 1723
Component log file: C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20190626_141636\sqlncli_Cpu64_1.log
Error description: There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=13.0.5026.0&EvtType=sqlncli.msi%40RollbackCleanup%401723
Feature: Setup Support Files
Status: Passed
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20190626_141636\SystemConfigurationCheck_Report.htm
Thanks,
Tony