Hello,
After hours or installing, uninstalling, readnig and following endless MS posts in support websites and knowledgebase articles, uninstalling other componenets ercommended by those processes, reinstalling updates, and then still failing to install SQL Server Developer 2008 R2 - I'm desparate for help.
I have a corporate image WIndows 7 Professional Machine that is about 45 days new. I have tried on several occassions to install the following (uninstall and reinstalls inbetween).
SQL Server 2005 Express
SQL Server 2008 Express
SQL Server 2012 Express
SQL Developer 2008
SQL Developer 2008 R2.
I have been unssucessful with all but the SQL2012 Express - always with the same symptom the Setup produces the "SQL Server 2008 R2 Setup has stopped working" - and then the main setup layout reports that all the "tools" I tried to install "Failed", but connectivity always seems to succeed. The only time this was EVER successful was installing the SQL2012 Express with SP1 - which does not provide the tools I need (BIDS etc to connect to our SQL2008 servers).
Integration Services - Failed
Client Tools Connectivity - Success
Management Tools - Complete - Failed
Client Tools SDK - Success
Client Tools Backward Compatibility - Success
Business Intelligence Development Studio - Failed
Management Tools - Basic - Failed
Microsoft Sync Framework - Success.
After much searching I landed at this article: <link removed - due to account verification requirement>
which seemed to indicate there was some type of incompatibility between SQL2008/SQL2008R2 and Windows 7 that could be addressed by "slipstreaming" the SP1 (I picked SP2 since I assume its newer and comprehensive). After hours of copying the files off the media - downloading and extracting all the SP files, copying the content over as recommended and running the command recommended to "slipstream" - end result was the same.
I'm at my wits end - a $50 software package shouldn't require hours of problems to install on a reasonably current operating system - nor should it require a PAID SUPPORT CHARGE to contact Microsoft to work out the issues in the product installation (thats purely a customer PoV ofc).
Any guidance that doesn't involve "please uninstall using the recommended procedure" and "reinstall using the same process you used 10 times previous" would be very much appreciated.
I'm hoping (after trying to follow this article that describes analyzing the logs: <link removed - due to account verification requirement> ) that this is something the logs will really help rootcause.
First (I believe) the setup.exe (or some .msi) is CRASHING - since it is creating Dr Watson logs.
<PC NAME>_20130201_100448_Watson.txt contains:
Watson bucket data:
Bucket param 1: 10.50.4000.0
Bucket param 2: 9.0.35191
Bucket param 3: trin_aide.msi
Bucket param 4: 0x162A16FE
Bucket param 5: 0x1603
Bucket param 6: Install_trin_aide
Bucket param 7:
Bucket param 8:
Bucket param 9:
Bucket param 10:
The MS article recommends workign thru the Summary, Detail and eventually the msi-specific logs.
Summary: Summary_<PC NAME>_20130201_100448 contains:
Overall summary:
Final result: SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then
rerun SQL Server Setup.
Exit code (Decimal): -2068052413
Exit facility code: 1212
Exit error code: 1603
Exit message: SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then
rerun SQL Server Setup.
Start time: 2013-02-01 10:05:58
End time: 2013-02-01 10:15:16
Requested action: Install
Log with failure: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20130201_100448\trin_aide_Cpu32_1.log
Exception help link: <link removed - due to account verification requirement>
If I read correctly, I run off to check into the trin_aide_Cpu32_1.log (17 MB) - feels like needle_in_haystack mode atm:
(searching for "error", "exception" (wasnt useful - tons of matches) and "Watson"):
MSI (s) (44:10) [10:11:51:256]: Note: 1: 1708
MSI (s) (44:10) [10:11:51:256]: Product: Microsoft Visual Studio Tools for Applications 2.0 - ENU -- Installation failed.
MSI (s) (44:10) [10:11:51:256]: Windows Installer installed the product. Product Name: Microsoft Visual Studio Tools for Applications 2.0 - ENU. Product Version: 9.0.35191. Product Language: 0. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.
to be honest I'm not sure what to provide from the 17MB logfile.
Point is I'm jsut trying to install the tools - not even the SQL Engines. Help !!