Hi Guys,
hoping someone can assist me here. Trying to install SQL 2012 sp1 on a server which currently has MS Sql2008r2 installed. I've read this can be done, however keep getting the same error: 2349 happens during Install_SQlsupport_katmairtm_cpu64.action:installfiles.copyingnew files. Below is my error log, thanks in advanced!
Overall summary:Final result: Failed: see details below
Exit code (Decimal): -2068051667
Start time: 2013-01-25 11:19:52
End time: 2013-01-25 11:48:10
Requested action: Install
Setup completed with required actions for features.
Troubleshooting information for those features:
Next step for Adv_SSMS: Use the following information to resolve the error, and then try the setup process again.
Next step for Conn: Use the following information to resolve the error, and then try the setup process again.
Next step for BC: Use the following information to resolve the error, and then try the setup process again.
Next step for SSMS: Use the following information to resolve the error, and then try the setup process again.
Next step for BIDS: Use the following information to resolve the error, and then try the setup process again.
Next step for SQLEngine: Use the following information to resolve the error, and then try the setup process again.
Next step for Replication: Use the following information to resolve the error, and then try the setup process again.
Next step for IS: Use the following information to resolve the error, and then try the setup process again.
Next step for AS: Use the following information to resolve the error, and then try the setup process again.
Machine Properties:
Machine name: TABAPPSERVER2
Machine processor count: 8
OS version: Windows Server 2008
OS service pack: Service Pack 2
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID Feature Language Edition Version Clustered
SQL Server 2008 MSSQLSERVER MSSQL10.MSSQLSERVER Database Engine Services 1033 Standard Edition 10.0.1600.22 No
SQL Server 2008 MSSQLSERVER MSSQL10.MSSQLSERVER SQL Server Replication 1033 Standard Edition 10.0.1600.22 No
SQL Server 2008 MSSQLSERVER MSSQL10.MSSQLSERVER Full-Text and Semantic Extractions for Search 1033 Standard Edition 10.0.1600.22 No
SQL Server 2008 MSSQLSERVER MSAS10.MSSQLSERVER Analysis Services 1033 Standard Edition 10.0.1600.22 No
SQL Server 2008 MSSQLSERVER MSRS10.MSSQLSERVER Reporting Services - Native 1033 Standard Edition 10.0.1600.22 No
SQL Server 2008 Management Tools - Basic 1033 Standard Edition 10.0.1600.22 No
SQL Server 2008 Management Tools - Complete 1033 Standard Edition 10.0.1600.22 No
SQL Server 2008 Client Tools Connectivity 1033 Standard Edition 10.0.1600.22 No
SQL Server 2008 Client Tools Backwards Compatibility 1033 Standard Edition 10.0.1600.22 No
SQL Server 2008 Client Tools SDK 1033 Standard Edition 10.0.1600.22 No
SQL Server 2008 Integration Services 1033 Standard Edition 10.0.1600.22 No
Package properties:
Description: Microsoft SQL Server 2012 Service Pack 1
ProductName: SQL Server 2012
Type: RTM
Version: 11
SPLevel: 0
Installation location: G:\x64\setup\
Installation edition: Standard
Product Update Status:
None discovered.
User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: false
AGTSVCACCOUNT: OFFICE\Administrator
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Automatic
ASBACKUPDIR: C:\Program Files\Microsoft SQL Server\MSAS11.MSSQLSERVER12\OLAP\Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: C:\Program Files\Microsoft SQL Server\MSAS11.MSSQLSERVER12\OLAP\Config
ASDATADIR: C:\Program Files\Microsoft SQL Server\MSAS11.MSSQLSERVER12\OLAP\Data
ASLOGDIR: C:\Program Files\Microsoft SQL Server\MSAS11.MSSQLSERVER12\OLAP\Log
ASPROVIDERMSOLAP: 1
ASSERVERMODE: MULTIDIMENSIONAL
ASSVCACCOUNT: OFFICE\Administrator
ASSVCPASSWORD: *****
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: OFFICE\Administrator
ASTEMPDIR: C:\Program Files\Microsoft SQL Server\MSAS11.MSSQLSERVER12\OLAP\Temp
BROWSERSVCSTARTUPTYPE: Automatic
CLTCTLRNAME: <empty>
CLTRESULTDIR: <empty>
CLTSTARTUPTYPE: 0
CLTSVCACCOUNT: <empty>
CLTSVCPASSWORD: <empty>
CLTWORKINGDIR: <empty>
COMMFABRICENCRYPTION: 0
COMMFABRICNETWORKLEVEL: 0
COMMFABRICPORT: 0
CONFIGURATIONFILE: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\ConfigurationFile.ini
CTLRSTARTUPTYPE: 0
CTLRSVCACCOUNT: <empty>
CTLRSVCPASSWORD: <empty>
CTLRUSERS: <empty>
ENABLERANU: false
ENU: true
ERRORREPORTING: false
FEATURES: SQLENGINE, REPLICATION, AS, BIDS, CONN, IS, BC, SSMS, ADV_SSMS
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME: <empty>
FTSVCACCOUNT: <empty>
FTSVCPASSWORD: <empty>
HELP: false
IACCEPTSQLSERVERLICENSETERMS: true
INDICATEPROGRESS: false
INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR: <empty>
INSTANCEDIR: C:\Program Files\Microsoft SQL Server\
INSTANCEID: MSSQLSERVER12
INSTANCENAME: MSSQLSERVER12
ISSVCACCOUNT: OFFICE\Administrator
ISSVCPASSWORD: *****
ISSVCSTARTUPTYPE: Automatic
MATRIXCMBRICKCOMMPORT: 0
MATRIXCMSERVERNAME: <empty>
MATRIXNAME: <empty>
NPENABLED: 0
PID: *****
QUIET: false
QUIETSIMPLE: false
ROLE: <empty>
RSINSTALLMODE: DefaultNativeMode
RSSHPINSTALLMODE: DefaultSharePointMode
RSSVCACCOUNT: <empty>
RSSVCPASSWORD: <empty>
RSSVCSTARTUPTYPE: Automatic
SAPWD: <empty>
SECURITYMODE: <empty>
SQLBACKUPDIR: <empty>
SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS
SQLSVCACCOUNT: OFFICE\Administrator
SQLSVCPASSWORD: *****
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: OFFICE\Administrator
SQLTEMPDBDIR: <empty>
SQLTEMPDBLOGDIR: <empty>
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
SQMREPORTING: false
TCPENABLED: 1
UIMODE: Normal
UpdateEnabled: true
UpdateSource: MU
X86: false
Configuration file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\ConfigurationFile.ini
Detailed results:
Feature: Management Tools - Complete
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server 2008 Setup Support Files
Component error code: 2349
Component log file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
Error description: The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349
Feature: Client Tools Connectivity
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server 2008 Setup Support Files
Component error code: 2349
Component log file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
Error description: The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349
Feature: Client Tools Backwards Compatibility
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server 2008 Setup Support Files
Component error code: 2349
Component log file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
Error description: The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349
Feature: Management Tools - Basic
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server 2008 Setup Support Files
Component error code: 2349
Component log file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
Error description: The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349
Feature: SQL Server Data Tools
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server 2008 Setup Support Files
Component error code: 2349
Component log file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
Error description: The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349
Feature: Database Engine Services
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server 2008 Setup Support Files
Component error code: 2349
Component log file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
Error description: The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349
Feature: SQL Server Replication
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server 2008 Setup Support Files
Component error code: 2349
Component log file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
Error description: The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349
Feature: Integration Services
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server 2008 Setup Support Files
Component error code: 2349
Component log file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
Error description: The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349
Feature: Analysis Services
Status: Failed: see logs for details
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server 2008 Setup Support Files
Component error code: 2349
Component log file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
Error description: The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
Error help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SystemConfigurationCheck_Report.htm