Hi,
I am trying to apply patch "SQLServer2016SP2-KB4052908-x64-ENU" on one of the SQL server instance but when the process bar goes on 90%, the SQL Server resources wend down (this is an active/passive cluster environment) with a message that patch has failed and check the log fine.
Following is the log file details. Any help would be appreciated and the Directory on H drive is there.
Overall summary:Final result: The patch installer has failed to update the following instance: GIS. To determine the reason for failure, review the log files.
Exit code (Decimal): -2068709375
Start time: 2019-09-05 20:36:51
End time: 2019-09-05 20:39:24
Requested action: Patch
Instance GIS overall summary:
Final result: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.
Exit code (Decimal): -2068709375
Exit facility code: 1202
Exit error code: 1
Exit message: The directory 'h:\402d870b9c39bb37ca\' doesn't exist.
Start time: 2019-09-05 20:38:20
End time: 2019-09-05 20:39:14
Requested action: Patch
Exception help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=13.0.5026.0&EvtType=0xD8D7A361%400xF762992B%401202%401&EvtType=0xD8D7A361%400xF762992B%401202%401
Cluster properties:
Machine name: PDC01SRV006B
Product Instance Instance ID Feature Language Edition Version Clustered Configured
SQL Server 2016 ECM MSSQL13.ECM Database Engine Services Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 ECM MSSQL13.ECM SQL Server Replication Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 ECM MSSQL13.ECM Full-Text and Semantic Extractions for Search Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 ECM MSSQL13.ECM Data Quality Services Standard Edition 13.0.1601.5 Yes Yes
SQL Server 2016 GIS MSSQL13.GIS Database Engine Services Standard Edition 13.1.4457.0 Yes Yes
SQL Server 2016 GIS MSSQL13.GIS SQL Server Replication Standard Edition 13.1.4457.0 Yes Yes
SQL Server 2016 GIS MSSQL13.GIS Full-Text and Semantic Extractions for Search Standard Edition 13.1.4457.0 Yes Yes
SQL Server 2016 GIS MSSQL13.GIS Data Quality Services Standard Edition 13.0.1601.5 Yes Yes
SQL Server 2016 F1 MSSQL13.F1 Database Engine Services Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 F1 MSSQL13.F1 SQL Server Replication Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 F1 MSSQL13.F1 Full-Text and Semantic Extractions for Search Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 F1 MSSQL13.F1 Data Quality Services Standard Edition 13.0.1601.5 Yes Yes
Machine name: PDC01SRV006A
Product Instance Instance ID Feature Language Edition Version Clustered Configured
SQL Server 2016 ECM MSSQL13.ECM Database Engine Services 1033 Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 ECM MSSQL13.ECM SQL Server Replication 1033 Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 ECM MSSQL13.ECM Full-Text and Semantic Extractions for Search 1033 Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 ECM MSSQL13.ECM Data Quality Services 1033 Standard Edition 13.0.1601.5 Yes Yes
SQL Server 2016 GIS MSSQL13.GIS Database Engine Services 1033 Standard Edition 13.1.4457.0 Yes Yes
SQL Server 2016 GIS MSSQL13.GIS SQL Server Replication 1033 Standard Edition 13.1.4457.0 Yes Yes
SQL Server 2016 GIS MSSQL13.GIS Full-Text and Semantic Extractions for Search 1033 Standard Edition 13.1.4457.0 Yes Yes
SQL Server 2016 GIS MSSQL13.GIS Data Quality Services 1033 Standard Edition 13.0.1601.5 Yes Yes
SQL Server 2016 F1 MSSQL13.F1 Database Engine Services 1033 Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 F1 MSSQL13.F1 SQL Server Replication 1033 Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 F1 MSSQL13.F1 Full-Text and Semantic Extractions for Search 1033 Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 F1 MSSQL13.F1 Data Quality Services 1033 Standard Edition 13.0.1601.5 Yes Yes
Machine Properties:
Machine name: PDC01SRV006A
Machine processor count: 20
OS version: Microsoft Windows Server 2016 Standard (10.0.14393)
OS service pack:
OS region: Australia
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: Yes
Product features discovered:
Product Instance Instance ID Feature Language Edition Version Clustered Configured
SQL Server 2016 ECM MSSQL13.ECM Database Engine Services 1033 Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 ECM MSSQL13.ECM SQL Server Replication 1033 Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 ECM MSSQL13.ECM Full-Text and Semantic Extractions for Search 1033 Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 ECM MSSQL13.ECM Data Quality Services 1033 Standard Edition 13.0.1601.5 Yes Yes
SQL Server 2016 GIS MSSQL13.GIS Database Engine Services 1033 Standard Edition 13.1.4457.0 Yes Yes
SQL Server 2016 GIS MSSQL13.GIS SQL Server Replication 1033 Standard Edition 13.1.4457.0 Yes Yes
SQL Server 2016 GIS MSSQL13.GIS Full-Text and Semantic Extractions for Search 1033 Standard Edition 13.1.4457.0 Yes Yes
SQL Server 2016 GIS MSSQL13.GIS Data Quality Services 1033 Standard Edition 13.0.1601.5 Yes Yes
SQL Server 2016 F1 MSSQL13.F1 Database Engine Services 1033 Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 F1 MSSQL13.F1 SQL Server Replication 1033 Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 F1 MSSQL13.F1 Full-Text and Semantic Extractions for Search 1033 Standard Edition 13.2.5264.1 Yes Yes
SQL Server 2016 F1 MSSQL13.F1 Data Quality Services 1033 Standard Edition 13.0.1601.5 Yes Yes
Package properties:
Description: Microsoft SQL Server 2016
ProductName: SQL Server 2016
Type: RTM
Version: 13
SPLevel: 2
KBArticle: KB4052908
KBArticleHyperlink: http://support.microsoft.com/?kbid=4052908
PatchType: SP
AssociatedHotfixBuild: 0
Platform: x64
PatchLevel: 13.2.5026.0
ProductVersion: 13.0.1601.5
GDRReservedRange: 13.0.1700.0:13.0.1899.0;13.0.4200.0:13.0.4299.0
Installation location: h:\402d870b9c39bb37ca\x64\setup\
Updated product edition:
Instance Edition
GIS Standard
User Input Settings:
ACTION: Patch
ALLINSTANCES: false
CLUSTERPASSIVE: false
CONFIGURATIONFILE:
ENU: false
HELP: false
IACCEPTROPENLICENSETERMS: false
IACCEPTSQLSERVERLICENSETERMS: true
INDICATEPROGRESS: false
INSTANCEID: <empty>
INSTANCENAME: <empty>
MRCACHEDIRECTORY:
QUIET: false
QUIETSIMPLE: false
SUPPRESSPRIVACYSTATEMENTNOTICE: false
UIMODE: Normal
X86: false
Rules with failures:
Global rules:
There are no scenario-specific rules.
Rules report file: C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20190905_203651\SystemConfigurationCheck_Report.htm