Hi,
I am trying to upgrade my SQL 2008 R2 SP3 SQL server with the hotfix MS15-058 hotfix. The upgrade fails with the below error . This is the passive node of the cluster. When I run the setup and at the Ready to Update screen, I don't see the configuration.ini file being generated either. Can you please assist on this ?
2017-02-01 00:05:35 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\Instance Names\OLAP
2017-02-01 00:05:35 Slp: Sco: Failed to open service handle for service MSOLAP$XXXX
2017-02-01 00:05:35 Slp: Sco: Failed to open service handle for service ReportServer$XXXX
2017-02-01 00:05:35 Slp: Attempting to run patch request for instance: XXXX
2017-02-01 00:06:42 Slp: Error: Failed to run patch request for instance: XXXX (exit code: -568706566)
Instance XXXXoverall summary:
Final result: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.
Exit code (Decimal): -568706566
Exit facility code: 1562
Exit error code: 14842
Exit message: Cannot create a file when that file already exists. (Exception from HRESULT: 0x800700B7)
Start time: 2017-02-01 12:12:02
End time: 2017-02-01 12:13:04
Requested action: Patch