MSSQL2014SP2 install error - Failed to retrieve data for this request
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Exception type: Microsoft.SqlServer.Management.Sdk.Sfc.EnumeratorException
Message:
Failed to retrieve data for this request.
Message:
The network path was not found.
HResult : 0x84d10035
FacilityCode : 1233 (4d1)
ErrorCode : 53 (0035)
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Running Windows Server 2012 R2 Standard in a two node cluster.
Running SQL 2014 developer edition SP1 CU6
Actions:
- Successfully installed SP2 on the 2<sup>nd</sup> node (N2).
- Restarted N2
- Moved SQL services to N2.
- Attempted install on N1 with above error (ran as administrator).
- disabled Virus scanning
- Read https://support.microsoft.com/en-us/kb/2811566
- Added SQL service account(s) to local administrator group for both N1 and N2.
- Ensured that the local administrator group has full privileges on C:\Windows\System32\LogFiles\Sum
- Also ensured that the local administrators group has full privileges on HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL12.MSSQLSERVER\Setup
- Restarted both N1 and N2
- Attempted SP2 install again on N1 twice (ran as administrator) with services active on N2 and then N1 respectively.
- Error continues, KB2811566 work around did not resolve the error.
Detail.txt file contents are:
(01) 2016-09-07 14:02:10 Slp: Received request to add the following file to Watson reporting: C:\Users\XXXXXXXXXX.adm\AppData\Local\Temp\tmp47E5.tmp
(01) 2016-09-07 14:02:10 Slp: The following is an exception stack listing the exceptions in outermost to innermost order
(01) 2016-09-07 14:02:10 Slp: Inner exceptions are being indented
(01) 2016-09-07 14:02:10 Slp:
(01) 2016-09-07 14:02:10 Slp: Exception type: Microsoft.SqlServer.Management.Sdk.Sfc.EnumeratorException
(01) 2016-09-07 14:02:10 Slp: Message:
(01) 2016-09-07 14:02:10 Slp: Failed to retrieve data for this request.
(01) 2016-09-07 14:02:10 Slp: HResult : 0x80131500
(01) 2016-09-07 14:02:10 Slp: Data:
(01) 2016-09-07 14:02:10 Slp: HelpLink.ProdName = Microsoft SQL Server
(01) 2016-09-07 14:02:10 Slp: HelpLink.BaseHelpUrl =http://go.microsoft.com/fwlink
(01) 2016-09-07 14:02:10 Slp: HelpLink.LinkId = 20476
(01) 2016-09-07 14:02:10 Slp: Stack:
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object connectionInfo, Request request)
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.ProcessDTbl(DataTable dt, Int32 level)
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.CollectSqlDiscoveryData(String machineName)
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.CollectDiscoveryData(String machineName)
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.LoadData(IEnumerable`1 machineNames, String discoveryDocRootPath, String clusterDiscoveryDocRootPath)
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Configuration.SetupExtension.RunDiscoveryAction.ExecuteAction(String actionId)
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Chainer.Infrastructure.Action.Execute(String actionId, TextWriter errorStream)
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.<>c__DisplayClasse.<ExecuteActionWithRetryHelper>b__b()
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionHelper(ActionWorker workerDelegate)
(01) 2016-09-07 14:02:10 Slp: Inner exception type: Microsoft.SqlServer.Configuration.Sco.SqlRegistryException
(01) 2016-09-07 14:02:10 Slp: Message:
(01) 2016-09-07 14:02:10 Slp: The network path was not found.
(01) 2016-09-07 14:02:10 Slp:
(01) 2016-09-07 14:02:10 Slp: HResult : 0x84d10035
(01) 2016-09-07 14:02:10 Slp: FacilityCode : 1233 (4d1)
(01) 2016-09-07 14:02:10 Slp: ErrorCode : 53 (0035)
(01) 2016-09-07 14:02:10 Slp: Data:
(01) 2016-09-07 14:02:10 Slp: WatsonData =
Microsoft.SqlServer.Configuration.Sco.SqlRegistryException@Win32Error
(01) 2016-09-07 14:02:10 Slp: Stack:
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Configuration.Sco.SqlRegistry.CreateBaseKey(ServiceContainer ctx, String machineName, IntPtr hKey, String keyName,
RegistryAccess access, RegistryView view)
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Configuration.Sco.SqlRegistry.GetLocalMachine(ServiceContainer ctx, String machineName, RegistryAccess access,
RegistryView view)
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Discovery.DiscoveryUtils.GetLocalMachineRootKey(ServiceContainer ctx, String machineName, RegistryView registryView)
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Discovery.DiscoveryUtils.GetLocalMachineSubKey(ServiceContainer ctx, String machineName, RegistryView regView,
String regPath, RegistryAccess registryAccess)
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Discovery.DiscoveryEnumObject.GetSql2kMsiInstanceListInHive(String machineName, RegistryView regView)
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Discovery.DiscoveryEnumObject.LoadSql2kInstanceList(String machineName)
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Discovery.Product.GetData(EnumResult erParent)
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData()
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData(Request req, Object ci)
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.GetData(Object connectionInfo, Request request)
(01) 2016-09-07 14:02:10 Slp: at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object connectionInfo, Request request)