Good morning,
I am trying to install SQL 2014 CTP2 and am having a bit of an issue. Having uninstalled 2014 CTP1, I attempted to install on my Windows 7 Professional (SP1) x64 laptop.
Any advice on this issue would be greatly appreciated.
The installation repeatedly gets to the same point and then hangs at "Install_SQLSupport_Cpu64_Action". Reading the Detail.txt file in the C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20131028_084421 folder, I see the following:
(01) 2013-10-28 08:57:13 Slp: Process returned 0 (01) 2013-10-28 08:57:13 Slp: Attempting to pause the 64 bit ngen queue (01) 2013-10-28 08:57:13 Slp: ngen command to be used from .Net Framework Directory: C:\Windows\Microsoft.Net\Framework64\v2.0.50727 (01) 2013-10-28 08:57:13 Slp: Running: C:\Windows\Microsoft.Net\Framework64\v2.0.50727\ngen.exe queue pause (10) 2013-10-28 08:57:13 Slp: Microsoft (R) CLR Native Image Generator - Version 2.0.50727.5420 (10) 2013-10-28 08:57:13 Slp: Copyright (c) Microsoft Corporation. All rights reserved. (10) 2013-10-28 08:57:13 Slp: (10) 2013-10-28 08:57:13 Slp: The .NET Runtime Optimization Service is started and paused. (01) 2013-10-28 08:57:13 Slp: Process returned 0 (01) 2013-10-28 08:57:13 Slp: Completed Action: InitializeMsiAction, returned True (01) 2013-10-28 08:57:13 Slp: ---------------------------------------------------------------------- (01) 2013-10-28 08:57:13 Slp: Running Action: MsiTimingAction (01) 2013-10-28 08:57:13 Slp: ---------------------------------------------------------------------- (01) 2013-10-28 08:57:13 Slp: Running Action: Install_SqlSupport_Cpu64_Action (01) 2013-10-28 08:57:13 Slp: SetFeaturePropsModifyInstallAction for SqlSupport_Cpu64 (01) 2013-10-28 08:57:13 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine (01) 2013-10-28 08:57:13 Slp: Sco: Attempting to open registry subkey (01) 2013-10-28 08:57:13 Slp: Sco: Attempting to open registry subkey SOFTWARE\Microsoft\Microsoft SQL Server\RefCount\SQL14CTP2 (01) 2013-10-28 08:57:13 Slp: Sco: File 'G:\1033_ENU_LP\x64\setup\sqlsupport_msi\x64\SqlSupport.msi' does not exist (01) 2013-10-28 08:57:13 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine (01) 2013-10-28 08:57:13 Slp: Sco: Attempting to open registry subkey (01) 2013-10-28 08:57:13 Slp: Sco: Attempting to open registry subkey SOFTWARE\Microsoft\VisualStudio\10.0 (01) 2013-10-28 08:57:13 Slp: Sco: Attempting to get registry value InstallDir (01) 2013-10-28 08:57:13 Slp: Sco: Attempting to open registry subkey SOFTWARE\Microsoft\VisualStudio\11.0 (01) 2013-10-28 08:57:13 Slp: Sco: File 'G:\1033_ENU_LP\x64\setup\sqlsupport_msi\x64\SqlSupport.msi' does not exist (01) 2013-10-28 08:57:13 Slp: Sco: File 'G:\1033_ENU_LP\x64\setup\sqlsupport_msi\x64\SqlSupport.msi' does not exist (01) 2013-10-28 08:57:13 Slp: Checkpoint: PREINSTALL_SQLSUPPORT_CPU64_ACTION (01) 2013-10-28 08:57:13 Slp: Sco: Waiting for service 'msiserver' to accept the stop request. (01) 2013-10-28 08:57:13 Slp: Sco: Attempting to open SC Manager (01) 2013-10-28 08:57:13 Slp: Sco: Attempting to open service handle for service msiserver (01) 2013-10-28 08:57:13 Slp: Invoking QueryServiceStatus Win32 API (01) 2013-10-28 08:57:13 Slp: Sco: Attempting to close service handle for service msiserver (01) 2013-10-28 08:57:13 Slp: Sco: Attempting to close SC Manager (01) 2013-10-28 08:57:18 Slp: Sco: Attempting to open SC Manager (01) 2013-10-28 08:57:18 Slp: Sco: Attempting to open service handle for service msiserver (01) 2013-10-28 08:57:18 Slp: Invoking QueryServiceStatus Win32 API (01) 2013-10-28 08:57:18 Slp: Sco: Attempting to close service handle for service msiserver (01) 2013-10-28 08:57:18 Slp: Sco: Attempting to close SC Manager (01) 2013-10-28 08:57:23 Slp: Sco: Attempting to open SC Manager (01) 2013-10-28 08:57:23 Slp: Sco: Attempting to open service handle for service msiserver (01) 2013-10-28 08:57:23 Slp: Invoking QueryServiceStatus Win32 API (01) 2013-10-28 08:57:23 Slp: Sco: Attempting to close service handle for service msiserver (01) 2013-10-28 08:57:23 Slp: Sco: Attempting to close SC Manager (01) 2013-10-28 08:57:28 Slp: Sco: Attempting to open SC Manager
The worrying things here are the following:
(01) 2013-10-28 08:57:13 Slp: Sco: File 'G:\1033_ENU_LP\x64\setup\sqlsupport_msi\x64\SqlSupport.msi' does not exist
and then the infinite loop regarding the Win32 API.
I've had a look at the install media (a downloaded ISO) and found that the SQLSupport.msi does exist, however it is found here:
G:\1033_ENU_LP\x64\Setup\sqlsupport_msi\SQLSupport.msiThere is no x64 folder under the
G:\1033_ENU_LP\x64\Setup\sqlsupport_msi\folder.
The following steps will repro the issue:
Installation: New SQL Stand-Alone insatllation or add features to an existing installation.
Edition : Evaluation
Accept Terms
Click Next on Install Rules
Setup Role: SQL Server Feature Installation
Instance Features:
database engine services: SQL Server replication, Full Text Semantic Extractions
Shared Features:
Client Tools Connectivity, Integration Services, Client Tools Backwards Compatibility, Client Tools SDK, Documentation Components, Management tools Complete
Click "Next"
Instance Configuration: Default Instance with Default Instance Name, Click Next
Server Configuration: Accept all defaults, Next
Database Engine Configuration: Mixed Mode, Specify SQL Server Administrators : Domain Group. Continue with Next
Install
Any advice, or pointers would be greatly appreciated.
Regards,
Andy