Hi Guys,
Having an issue patching two of my SQL servers which are currently in an AlwaysOn, we use SCOM 2012 R2 to monitor it and it's installed on Server 2012, this is the current SQL version:
Microsoft SQL Server 2012 (SP1) - 11.0.3128.0 (X64)
Dec 28 2012 20:23:12
Copyright (c) Microsoft Corporation
Enterprise Edition: Core-based Licensing (64-bit) on Windows NT 6.2 <X64> (Build 9200: ) (Hypervisor)
I get the error when trying to install any SQL updates, I have tried the following:
KB2977326
KB2958429
The installer gets to the end with error code: 997 when looking at the logs we get this:
Action required:Use the following information to resolve the error, and then try the setup process again.
Feature failure reason:
An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Error details:
§ Error installing SQL Server Setup Support Files
Overlapped I/O operation is in progress.
Error code: 997
Log file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20140826_104653\MSSQLSERVER\SqlSupport_Cpu64_1.log
Visit http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.5058.0&EvtType=SqlSupport.msi%40ProcessComponents%40997 to get help on troubleshooting.