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SQL Server 2012 Express setup fails with the following error: Could not find the Database Engine startup handle.

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I'm trying to install SQL Server Express 2012 w/ SP1 x64 on Windows 7 SP1 x64. This machine has had SQL Server 2012 Express installed previously, which was then upgraded to SQL Server 2012 Standard, which was then uninstalled. Now trying to re-install SQL Server Express 2012.

Following are the options being used during install:

  • Include SQL Server product updates in install
     -- 2 related to KB 2793634

    Install all features to default directories

    Named instance SQLEXPRESS in default instance root directory

    Default services accounts:
      SQL Server Database Engine -> NT Service\MSSQL$SQLEXPRESS

    Default Database Engine Configuration

Install fails with the following error:

TITLE: Microsoft SQL Server 2012 Service Pack 1 Setup
------------------------------

The following error has occurred:

Could not find the Database Engine startup handle.

For help, click: http://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft%20SQL%20Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3128.0&EvtType=0xD15B4EB2%25400x4BDAF9BA%25401306%254025

------------------------------
BUTTONS:

OK
------------------------------

Following is the summary log:

Overall summary:
  Final result:                  Failed: see details below
  Exit code (Decimal):           -2061893607
  Start time:                    2014-03-24 09:19:50
  End time:                      2014-03-24 09:42:35
  Requested action:              Install

Setup completed with required actions for features.
Troubleshooting information for those features:
  Next step for SQLEngine:       Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
  Next step for Replication:     Use the following information to resolve the error, uninstall this feature, and then run the setup process again.


Machine Properties:
  Machine name:                  MONTREAL
  Machine processor count:       4
  OS version:                    Windows 7
  OS service pack:               Service Pack 1
  OS region:                     United States
  OS language:                   English (United States)
  OS architecture:               x64
  Process architecture:          64 Bit
  OS clustered:                  No

Product features discovered:
  Product              Instance             Instance ID                    Feature                                 Language             Edition              Version         Clustered 

Package properties:
  Description:                   Microsoft SQL Server 2012 Service Pack 1
  ProductName:                   SQL Server 2012
  Type:                          RTM
  Version:                       11
  Installation location:         c:\59175facc179b5ea4107\x64\setup\
  Installation edition:          Express

  Slipstream:                    True
  SP Level                       1
  Patch Level:                   11.1.3128.0

Product Update Status:
  Success: KB 2674319, KB 2793634

Product Updates Selected for Installation:
  Title:                         Service Pack 1
  Knowledge Based Article:       KB 2674319
  Version:                       11.1.3000.0
  Architecture:                  x64
  Language:                      1033

  Title:                         SQL Server 2012 SP1 GDR Product Update
  Knowledge Based Article:       KB 2793634
  Version:                       11.1.3128.0
  Architecture:                  x64
  Language:                      All

  Update Source:                 MU


User Input Settings:
  ACTION:                        Install
  ADDCURRENTUSERASSQLADMIN:      true
  AGTSVCACCOUNT:                 NT AUTHORITY\NETWORK SERVICE
  AGTSVCPASSWORD:                *****
  AGTSVCSTARTUPTYPE:             Disabled
  ASBACKUPDIR:                   Backup
  ASCOLLATION:                   Latin1_General_CI_AS
  ASCONFIGDIR:                   Config
  ASDATADIR:                     Data
  ASLOGDIR:                      Log
  ASPROVIDERMSOLAP:              1
  ASSERVERMODE:                  MULTIDIMENSIONAL
  ASSVCACCOUNT:                  <empty>
  ASSVCPASSWORD:                 <empty>
  ASSVCSTARTUPTYPE:              Automatic
  ASSYSADMINACCOUNTS:            <empty>
  ASTEMPDIR:                     Temp
  BROWSERSVCSTARTUPTYPE:         Disabled
  CLTCTLRNAME:                   <empty>
  CLTRESULTDIR:                  <empty>
  CLTSTARTUPTYPE:                0
  CLTSVCACCOUNT:                 <empty>
  CLTSVCPASSWORD:                <empty>
  CLTWORKINGDIR:                 <empty>
  COMMFABRICENCRYPTION:          0
  COMMFABRICNETWORKLEVEL:        0
  COMMFABRICPORT:                0
  CONFIGURATIONFILE:             
  CTLRSTARTUPTYPE:               0
  CTLRSVCACCOUNT:                <empty>
  CTLRSVCPASSWORD:               <empty>
  CTLRUSERS:                     <empty>
  ENABLERANU:                    true
  ENU:                           true
  ERRORREPORTING:                false
  FEATURES:                      SQLENGINE, REPLICATION, SNAC_SDK
  FILESTREAMLEVEL:               0
  FILESTREAMSHARENAME:           <empty>
  FTSVCACCOUNT:                  <empty>
  FTSVCPASSWORD:                 <empty>
  HELP:                          false
  IACCEPTSQLSERVERLICENSETERMS:  true
  INDICATEPROGRESS:              false
  INSTALLSHAREDDIR:              C:\Program Files\Microsoft SQL Server\
  INSTALLSHAREDWOWDIR:           C:\Program Files (x86)\Microsoft SQL Server\
  INSTALLSQLDATADIR:             <empty>
  INSTANCEDIR:                   C:\Program Files\Microsoft SQL Server\
  INSTANCEID:                    SQLEXPRESS
  INSTANCENAME:                  SQLEXPRESS
  ISSVCACCOUNT:                  NT AUTHORITY\Network Service
  ISSVCPASSWORD:                 <empty>
  ISSVCSTARTUPTYPE:              Automatic
  MATRIXCMBRICKCOMMPORT:         0
  MATRIXCMSERVERNAME:            <empty>
  MATRIXNAME:                    <empty>
  NPENABLED:                     0
  PID:                           *****
  QUIET:                         false
  QUIETSIMPLE:                   false
  ROLE:                          AllFeatures_WithDefaults
  RSINSTALLMODE:                 DefaultNativeMode
  RSSHPINSTALLMODE:              DefaultSharePointMode
  RSSVCACCOUNT:                  <empty>
  RSSVCPASSWORD:                 <empty>
  RSSVCSTARTUPTYPE:              Automatic
  SAPWD:                         <empty>
  SECURITYMODE:                  <empty>
  SQLBACKUPDIR:                  <empty>
  SQLCOLLATION:                  Latin1_General_CI_AS
  SQLSVCACCOUNT:                 NT Service\MSSQL$SQLEXPRESS
  SQLSVCPASSWORD:                <empty>
  SQLSVCSTARTUPTYPE:             Automatic
  SQLSYSADMINACCOUNTS:           Montreal\Jonathan Bailey
  SQLTEMPDBDIR:                  <empty>
  SQLTEMPDBLOGDIR:               <empty>
  SQLUSERDBDIR:                  <empty>
  SQLUSERDBLOGDIR:               <empty>
  SQMREPORTING:                  false
  TCPENABLED:                    0
  UIMODE:                        AutoAdvance
  UpdateEnabled:                 true
  UpdateSource:                  MU
  X86:                           false

  Configuration file:            C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20140324_091305\ConfigurationFile.ini

Detailed results:
  Feature:                       Database Engine Services
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred during the setup process of the feature.
  Next Step:                     Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
  Component name:                SQL Server Database Engine Services Instance Features
  Component error code:          0x851A0019
  Error description:             Could not find the Database Engine startup handle.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3128.0&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4025&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4025

  Feature:                       SQL Server Replication
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
  Component name:                SQL Server Database Engine Services Instance Features
  Component error code:          0x851A0019
  Error description:             Could not find the Database Engine startup handle.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3128.0&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4025&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4025

  Feature:                       SQL Browser
  Status:                        Passed

  Feature:                       SQL Writer
  Status:                        Passed

  Feature:                       SQL Client Connectivity
  Status:                        Passed

  Feature:                       SQL Client Connectivity SDK
  Status:                        Passed

Rules with failures:

Global rules:

Scenario specific rules:

Rules report file:               C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20140324_091305\SystemConfigurationCheck_Report.htm


Jonathan Bailey SpatialBridge T: (613) 482-2530 F: (613) 482-4467 www.spatialbridge.com


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