Hi,
I am facing below error while updating SQL Server 2008 R2 RTM (Enterprise Edition) to SP2.
2013-09-04 21:31:55 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\Instance Names\OLAP
2013-09-04 21:31:55 Slp: Sco: Attempting to get registry value MSSQLSERVER
2013-09-04 21:31:55 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
2013-09-04 21:31:55 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\MSAS10_50.MSSQLSERVER\ClusterState
2013-09-04 21:31:55 Slp: Sco: Attempting to get registry value Analysis_Server_Full
2013-09-04 21:31:55 Slp: Sco: Attempting to get service start mode for service MSSQLServerOLAPService
2013-09-04 21:31:55 Slp: Invoking QueryServiceConfig Win32 API for buffer size
2013-09-04 21:31:55 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
2013-09-04 21:31:55 Slp: Sco: Returning service start mode Automatic
2013-09-04 21:31:55 Slp: Sco: Returning service status Stopped
2013-09-04 21:31:55 Slp: The following NT service was in a stopped state prior to patch action: MSSQLServerOLAPService
2013-09-04 21:31:55 Slp: Sco: Attempting to get service start mode for service ReportServer
2013-09-04 21:31:55 Slp: Invoking QueryServiceConfig Win32 API for buffer size
2013-09-04 21:31:55 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
2013-09-04 21:31:55 Slp: Sco: Returning service start mode Manual
2013-09-04 21:31:55 Slp: Sco: Returning service status Stopped
2013-09-04 21:31:55 Slp: The following NT service was in a stopped state prior to patch action: ReportServer
2013-09-04 21:31:55 Slp: Attempting to run patch request for instance: MSSQLSERVER
2013-09-04 21:38:22 Slp: Error: Failed to run patch request for instance: MSSQLSERVER (exit code: -2068052376)
2013-09-04 21:38:22 Slp: Sco: Attempting to get service start mode for service MsDtsServer100
2013-09-04 21:38:22 Slp: Invoking QueryServiceConfig Win32 API for buffer size
2013-09-04 21:38:22 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
2013-09-04 21:38:22 Slp: Sco: Returning service start mode Automatic
2013-09-04 21:38:22 Slp: Sco: Attempting to get service start mode for service MsDtsServer100
2013-09-04 21:38:22 Slp: Invoking QueryServiceConfig Win32 API for buffer size
2013-09-04 21:38:22 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
2013-09-04 21:38:22 Slp: Sco: Returning service start mode Automatic
2013-09-04 21:38:22 Slp: Restoring the following NT service to a stopped state after patch action: MsDtsServer100
2013-09-04 21:38:22 Slp: Sco: Attempting to stop service MsDtsServer100
2013-09-04 21:38:22 Slp: Sco: Attempting to stop service MsDtsServer100, stop dependents False
2013-09-04 21:38:22 Slp: Invoking ControlService Win32 API
2013-09-04 21:38:22 Slp: Sco: Service MsDtsServer100 aleady at stop state
2013-09-04 21:38:22 Slp: Sco: Service MsDtsServer100 stopped
2013-09-04 21:38:22 Slp: Sco: Attempting to get service start mode for service SQLSERVERAGENT
2013-09-04 21:38:22 Slp: Invoking QueryServiceConfig Win32 API for buffer size
2013-09-04 21:38:22 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
2013-09-04 21:38:22 Slp: Sco: Returning service start mode Automatic
Summry.txt
Overall summary:Final result: The patch installer has failed to update the following instance: MSSQLSERVER. To determine the reason for failure, review the log files.
Exit code (Decimal): -2068052376
Exit facility code: 1212
Exit error code: 1640
Exit message: The patch installer has failed to update the following instance: MSSQLSERVER. To determine the reason for failure, review the log files.
Start time: 2013-09-04 22:28:36
End time: 2013-09-04 22:37:36
Requested action: Patch
Instance MSSQLSERVER overall summary:
Final result: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.
Exit code (Decimal): -2068052376
Exit facility code: 1212
Exit error code: 1640
Exit message: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.
Start time: 2013-09-04 22:32:26
End time: 2013-09-04 22:37:25
Requested action: Patch
Log with failure: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20130904_222714\MSSQLSERVER\SQLSysClrTypes_Cpu64_1.log
Exception help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=10.50.4000.0
Machine Properties:
Machine name: DD1AI7512
Machine processor count: 24
OS version: Windows Server 2003
OS service pack: Service Pack 2
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Please guide me how can I resolve this issue.
Thanks in advance.
Regards
Deepak Goyal