We are trying to SQL Server 2008 R2 Service pack 2 install and keeps failing with error -
Failed to open service handle for service MsDtsServer100
Its a cluster server and we tried doing it on passive as well as active node but get the same error.
Here is the part of summary.txt file info with error
Overall summary:
Final result: The patch installer has failed to update the following instance: MSSQLSERVER. To determine the reason for failure, review the log files.
Exit code (Decimal): -568706566
Exit facility code: 1562
Exit error code: 14842
Exit message: The patch installer has failed to update the following instance: MSSQLSERVER. To determine the reason for failure, review the log files.
Start time: 2013-06-23 08:16:25
End time: 2013-06-23 08:21:47
Requested action: Patch
Instance MSSQLSERVER overall summary:
Final result: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.
Exit code (Decimal): -568706566
Exit facility code: 1562
Exit error code: 14842
Exit message: Element not found. (Exception from HRESULT: 0x80070490)
Start time: 2013-06-23 08:21:16
End time: 2013-06-23 08:21:46
Requested action: Patch
Log with failure: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20130623_081618\MSSQLSERVER\Detail.txt
Exception help link: http%3a%2f%2fgo.microsoft.com%2ffwlink%3fLinkId%3d20476%26ProdName%3dMicrosoft%2bSQL%2bServer%26EvtSrc%3dsetup.rll%26EvtID%3d50000%26ProdVer%3d10.50.4000.0%26EvtType%3d0x6B0F4372%400x601E3A11
Here is the part of detail.txt file with error -
2013-06-23 08:21:16 Slp: Running Action: InitializeProgressStatus
2013-06-23 08:21:16 Slp: Completed Action: InitializeProgressStatus, returned True
2013-06-23 08:21:16 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:16 Slp: Running Action: RunPatchAllInstanceAction
2013-06-23 08:21:16 Slp: Sco: Attempting to get service start mode for service MSSQLServerADHelper100
2013-06-23 08:21:16 Slp: Invoking QueryServiceConfig Win32 API for buffer size
2013-06-23 08:21:16 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
2013-06-23 08:21:16 Slp: Sco: Returning service start mode Disabled
2013-06-23 08:21:16 Slp: Sco: Attempting to get service start mode for service SQLBrowser
2013-06-23 08:21:16 Slp: Invoking QueryServiceConfig Win32 API for buffer size
2013-06-23 08:21:16 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
2013-06-23 08:21:16 Slp: Sco: Returning service start mode Automatic
2013-06-23 08:21:16 Slp: Sco: Returning service status Running
2013-06-23 08:21:16 Slp: The following NT service was in a running state prior to patch action: SQLBrowser
2013-06-23 08:21:16 Slp: Sco: Attempting to get service start mode for service SQLWriter
2013-06-23 08:21:16 Slp: Invoking QueryServiceConfig Win32 API for buffer size
2013-06-23 08:21:16 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
2013-06-23 08:21:16 Slp: Sco: Returning service start mode Automatic
2013-06-23 08:21:16 Slp: Sco: Returning service status Running
2013-06-23 08:21:16 Slp: The following NT service was in a running state prior to patch action: SQLWriter
2013-06-23 08:21:16 Slp: Sco: Failed to open service handle for service MsDtsServer100
2013-06-23 08:21:16 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
2013-06-23 08:21:16 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\Instance Names\SQL
2013-06-23 08:21:16 Slp: Sco: Attempting to get registry value MSSQLSERVER
2013-06-23 08:21:16 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
2013-06-23 08:21:16 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\ClusterState
2013-06-23 08:21:16 Slp: Sco: Attempting to get registry value SQL_Replication_Core_Inst
2013-06-23 08:21:16 Slp: Skipping service control for the following instance because it has one or more clustered features: MSSQLSERVER
2013-06-23 08:21:16 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
2013-06-23 08:21:16 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\Instance Names\SQL
2013-06-23 08:21:16 Slp: Sco: Attempting to get registry value MSSQLSERVER
2013-06-23 08:21:16 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
2013-06-23 08:21:16 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\ClusterState
2013-06-23 08:21:16 Slp: Sco: Attempting to get registry value SQL_Replication_Core_Inst
2013-06-23 08:21:16 Slp: Skipping service control for the following instance because it has one or more clustered features: MSSQLSERVER
2013-06-23 08:21:16 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
2013-06-23 08:21:16 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\Instance Names\SQL
2013-06-23 08:21:16 Slp: Sco: Attempting to get registry value MSSQLSERVER
2013-06-23 08:21:16 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
2013-06-23 08:21:16 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\ClusterState
2013-06-23 08:21:16 Slp: Sco: Attempting to get registry value SQL_Replication_Core_Inst
2013-06-23 08:21:16 Slp: Skipping service control for the following instance because it has one or more clustered features: MSSQLSERVER
2013-06-23 08:21:16 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
2013-06-23 08:21:16 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\Instance Names\OLAP
2013-06-23 08:21:16 Slp: Sco: Attempting to get registry value MSSQLSERVER
2013-06-23 08:21:16 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
2013-06-23 08:21:16 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\MSAS10_50.MSSQLSERVER\ClusterState
2013-06-23 08:21:16 Slp: Sco: Attempting to get registry value Analysis_Server_Full
2013-06-23 08:21:16 Slp: Skipping service control for the following instance because it has one or more clustered features: MSSQLSERVER
2013-06-23 08:21:16 Slp: Sco: Attempting to get service start mode for service ReportServer
2013-06-23 08:21:16 Slp: Invoking QueryServiceConfig Win32 API for buffer size
2013-06-23 08:21:16 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
2013-06-23 08:21:16 Slp: Sco: Returning service start mode Automatic
2013-06-23 08:21:16 Slp: Sco: Returning service status Running
2013-06-23 08:21:16 Slp: The following NT service was in a running state prior to patch action: ReportServer
2013-06-23 08:21:16 Slp: Attempting to run patch request for instance: MSSQLSERVER
2013-06-23 08:21:47 Slp: Error: Failed to run patch request for instance: MSSQLSERVER (exit code: -568706566)
2013-06-23 08:21:47 Slp: Sco: Attempting to get service start mode for service SQLBrowser
2013-06-23 08:21:47 Slp: Invoking QueryServiceConfig Win32 API for buffer size
2013-06-23 08:21:47 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
2013-06-23 08:21:47 Slp: Sco: Returning service start mode Automatic
2013-06-23 08:21:47 Slp: Sco: Attempting to get service start mode for service SQLBrowser
2013-06-23 08:21:47 Slp: Invoking QueryServiceConfig Win32 API for buffer size
2013-06-23 08:21:47 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
2013-06-23 08:21:47 Slp: Sco: Returning service start mode Automatic
2013-06-23 08:21:47 Slp: Restoring the following NT service to a running state after patch action: SQLBrowser
2013-06-23 08:21:47 Slp: Sco: Attempting to start service SQLBrowser
2013-06-23 08:21:47 Slp: Sco: Attempting to start service SQLBrowser, start parameters
2013-06-23 08:21:47 Slp: Sco: Attempting to start service SQLBrowser
2013-06-23 08:21:47 Slp: Sco: Service SQLBrowser already running or pending start
2013-06-23 08:21:47 Slp: Sco: Attempting to get service start mode for service SQLWriter
2013-06-23 08:21:47 Slp: Invoking QueryServiceConfig Win32 API for buffer size
2013-06-23 08:21:47 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
2013-06-23 08:21:47 Slp: Sco: Returning service start mode Automatic
2013-06-23 08:21:47 Slp: Sco: Attempting to get service start mode for service SQLWriter
2013-06-23 08:21:47 Slp: Invoking QueryServiceConfig Win32 API for buffer size
2013-06-23 08:21:47 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
2013-06-23 08:21:47 Slp: Sco: Returning service start mode Automatic
2013-06-23 08:21:47 Slp: Restoring the following NT service to a running state after patch action: SQLWriter
2013-06-23 08:21:47 Slp: Sco: Attempting to start service SQLWriter
2013-06-23 08:21:47 Slp: Sco: Attempting to start service SQLWriter, start parameters
2013-06-23 08:21:47 Slp: Sco: Attempting to start service SQLWriter
2013-06-23 08:21:47 Slp: Sco: Service SQLWriter already running or pending start
2013-06-23 08:21:47 Slp: Sco: Attempting to get service start mode for service ReportServer
2013-06-23 08:21:47 Slp: Invoking QueryServiceConfig Win32 API for buffer size
2013-06-23 08:21:47 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
2013-06-23 08:21:47 Slp: Sco: Returning service start mode Automatic
2013-06-23 08:21:47 Slp: Sco: Attempting to get service start mode for service ReportServer
2013-06-23 08:21:47 Slp: Invoking QueryServiceConfig Win32 API for buffer size
2013-06-23 08:21:47 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
2013-06-23 08:21:47 Slp: Sco: Returning service start mode Automatic
2013-06-23 08:21:47 Slp: Restoring the following NT service to a running state after patch action: ReportServer
2013-06-23 08:21:47 Slp: Sco: Attempting to start service ReportServer
2013-06-23 08:21:47 Slp: Sco: Attempting to start service ReportServer, start parameters
2013-06-23 08:21:47 Slp: Sco: Attempting to start service ReportServer
2013-06-23 08:21:47 Slp: Sco: Service ReportServer already running or pending start
2013-06-23 08:21:47 Slp: Completed Action: RunPatchAllInstanceAction, returned True
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: ValidatePatchInstanceName due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: ExecutePatchCalculateWorkflow due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: FinalCalculateSettings due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: ValidateFeatureSettings due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: AddPackageInstallerEnginesAction due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: SchedulePackageInstallActionsAction due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: ScheduleUpgradePackageInstallActionsAction due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: NotifyProgressCountDisplay due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: ScheduleConfigAction due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: ValidationTimingConfigAction due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: PreMsiTimingConfigAction due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: StopPatchedServices due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: CachePatchPage due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: InitializeMsiAction due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: MsiTimingAction due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: FinalizeMsiAction due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: PostMsiTimingConfigAction due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: DowntimeTimingConfigAction due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: StartPatchedServices due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: StartupTimingConfigAction due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: PreUninstallTimingConfigAction due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: UninstallTimingConfigAction due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: UpgradeMsiTimingAction due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: FinalizeTimingConfigAction due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: CreateARPRegKeyAction due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Skipping Action: NotifyProgressComplete due to user cancel request
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Running Action: FinalizeProgressStatus
2013-06-23 08:21:47 Slp: Completed Action: FinalizeProgressStatus, returned True
2013-06-23 08:21:47 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:47 Slp: Running Action: CloseUI
2013-06-23 08:21:47 Slp: Stop action skipped in UI Mode Full
2013-06-23 08:21:47 Slp: Completed Action: CloseUI, returned True
2013-06-23 08:21:48 Slp:
2013-06-23 08:21:48 Slp:
2013-06-23 08:21:48 Slp: ----------------------------------------------------------------------
2013-06-23 08:21:48 Slp:
2013-06-23 08:21:48 Slp: Error result: -568706566
2013-06-23 08:21:48 Slp: Result facility code: 1562
2013-06-23 08:21:48 Slp: Result error code: 14842
Has anyone seen this error before, what does it mean?
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