I'm setting up a brand new server with
Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64) Apr 2 2010 15:48:46 Copyright (c) Microsoft Corporation Standard Edition (64-bit) on Windows NT 5.2 <X64> (Build 3790: Service Pack 2)
I'm running into the following problem -
http://support.microsoft.com/kb/2315727
and I want to apply an update. The fix is supposed to be in CU3 but I thought I would go ahead with CU6
http://support.microsoft.com/kb/2489376
However, the CU6 install fails with this error -
TITLE: SQL Server Setup failure.
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SQL Server Setup has encountered the following error:
A failure was detected for a previous installation, patch, or repair during configuration for features [SQL_Engine_Core_Shared,SQL_PowerShell_Engine_CNS,CommonFiles,CommonFiles_Loc,]. In order to apply this patch package (KB2489376), you must resolve any issues
with the previous operation that failed. View the summary.txt log to determine why the previous operation failed.
Error code 0x84B20001.
------------------------------
BUTTONS:
OK
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The following is from the Summary_sql_20110321..txt file -
Overall summary:
Final result: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.
Exit code (Decimal): -2068709375
Exit facility code: 1202
Exit error code: 1
Exit message: A failure was detected for a previous installation, patch, or repair during configuration for features [SQL_Engine_Core_Shared,SQL_PowerShell_Engine_CNS,CommonFiles,CommonFiles_Loc,].
In order to apply this patch package (KB2489376), you must resolve any issues with the previous operation that failed. View the summary.txt log to determine why the previous operation failed.
Start time: 2011-03-21 11:15:09
End time: 2011-03-21 11:16:14
Requested action: Patch
Log with failure: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20110321_111507\Detail.txt
Exception help link: http%3a%2f%2fgo.microsoft.com%2ffwlink%3fLinkId%3d20476%26ProdName%3dMicrosoft%2bSQL%2bServer%26EvtSrc%3dsetup.rll%26EvtID%3d50000%26ProdVer%3d10.50.1600.1%26EvtType%3d0xEDCCDB3F%400xF762992B%401202%401
Should I just run a Repair?