Hi, folks
I have been using Arcserve V12 on a Windows 2008 storage server. Arcserve used SQL Express 2005.
Last week I upgraded Arcserve to V16 and during the installation it tried to upgrade SQL 2005 Express to SQL 2008 Express but it failed.
I have been working with Arcserve Support to fix this but we have been going round in circles. Using the domain administrator account initially failed because it did not have the neccessary permissions, but we fixed this. I have also tried uninstalling using the server's local administrator account but we get the same results:
We got to a state were using the Uninstall/Change option from within Programs and Features would successfully report that SQL Server Express has been successfully removed: 'Your SQL Server 2008 removal completed successfully'. However, all the entries are still present in the Programs list:
Microsoft SQL Server 2008
Microsoft SQL Server 2008 Browser
Microsoft SQL Server 2008 Native Client
Microsoft SQL Server 2008 Setup Support Files
Microsoft SQL Server Native Client
Microsoft SQL Server VSS Writer
And, all the folders are still present off Program Files:
C:\Program Files (x86)\Microsoft SQL Server>dir
Volume in drive C is OS
Volume Serial Number is 1252-E50F
Directory of c:\Program Files (x86)\Microsoft SQL Server
15/03/2013 14:49 <DIR> .
15/03/2013 14:49 <DIR> ..
09/03/2013 08:17 <DIR> 100
09/03/2013 08:18 <DIR> 80
09/03/2013 12:17 <DIR> 90
04/05/2010 13:37 <DIR> MSSQL.1
09/03/2013 08:18 <DIR> MSSQL10.ARCSERVE_DB
The services window shows the following:
Attempting to start a service results in an error message stating the file cannot be found.
I have now uninstalled Arcserve and would like to completely remove SQL Server Express 2008 and start again. Can someone assist me with this please?
I am a complete noob when it comes to SQL Server and have never needed to install or uninstall it on it's own before. If you need further information please ask.
Thanks!
Mark